Privacy Policy

Last updated: September 10, 2026

This Privacy Policy applies to Houston Build Crew and Harper Construction websites and communications operated by Up In Here Holdings LLC (collectively, “we,” “us,” or “our”). It explains how we collect, use, and protect information you provide through our websites, phone calls, and SMS/text messaging program.

Mobile information & messaging consent — required A2P disclosure: We do not sell, rent, share, or provide your mobile phone number or SMS/text messaging consent/opt-in data to third parties or affiliates for their marketing or promotional purposes.

Information We Collect

When you submit a website form, call us, or text us, we may collect:

Name
Mobile phone number
Email address (if provided)
City / project location and project details
SMS opt-in / consent status and message history related to your service request
Other information you voluntarily submit

SMS / Text Messaging Program

If you provide a mobile number on a Houston Build Crew or Harper Construction website lead/estimate form and submit the form, you consent to receive customer-care SMS texts from Houston Build Crew / Harper Construction about your service request (for example: quote follow-up, scheduling, and project coordination).

Program purpose: Customer care related to the service request you submitted. Not a bulk promotional blast list.
Message frequency: Message frequency varies based on your project and conversation (typically a small number of messages while your request is active).
Rates: Message and data rates may apply.
Opt-out: Reply STOP to any message to opt out. You may also use STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT.
Help: Reply HELP for help, or call (281) 905-2414.
Consent is not a condition of purchase. Providing a number and submitting a form is how you opt in; we only text people who submitted a form or otherwise opted in.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Mobile numbers and SMS consent are used only by Houston Build Crew / Harper Construction / Up In Here Holdings LLC to fulfill your request and operate this messaging program. We may use service providers strictly necessary to deliver messages (for example, our SMS platform), who are not authorized to use your number for their own marketing.

How We Use Your Information

Respond to your estimate or service request
Schedule appointments or consultations
Follow up regarding your project by phone, email, or SMS
Improve customer service and website experience
Comply with legal and carrier messaging requirements

Sharing of Information

We do not sell, rent, or trade your personal information. We do not share mobile information or messaging consent with third parties or affiliates for their marketing or promotional purposes. Information may be shared only:

Internally within our company as needed to provide services
With processors that help us operate the website or send messages (for example form processors or SMS carriers), under instructions that prohibit marketing use of your data
When required by law

Cookies & Analytics

Our websites may use cookies and tools such as Google Analytics / Google Ads to measure site performance. These tools may collect anonymous or aggregated usage data. You can disable cookies in your browser settings.

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. No online transmission is 100% secure.

Your Choices

Reply STOP to end SMS messages
Reply HELP for SMS help
Call or email us to update or delete contact information where applicable

Updates

We may update this Privacy Policy as needed. The current version will be posted on this page with an updated date.

Contact Us

Houston Build Crew / Harper Construction
Operating entity: Up In Here Holdings LLC
Phone: (281) 905-2414
Website: houstonbuildcrew.com
Related: Terms of Service